Entropy Support
How can we help?
Questions, feedback, or something not working the way it should? Reach the Entropy team and we’ll help you find your way back to the music.
Direct supportTell us what happened.
Contact support ↗We’ll open your email app with the details that help us investigate.
Get help
Include your app version, iOS version, device model, and a short description of what happened. Never send your password, authentication code, or other sensitive credentials.
Check current issues
See known issues and workarounds before opening a request.
Safety and reporting
Use the in-app report controls for posts or accounts. For urgent concerns, email support with “Safety” in the subject line.
Privacy and account controls
Review our privacy policy, learn about account deletion, or read our community guidelines.